Continuing & Home Care

The North Zone Continuing Care Access (CCA) supports Albertans, health care providers and organizations to access continuing care services in Northern Alberta including:

  • Home Care
  • Rehabilitation Services such as Occupational Therapy and Physiotherapy
  • Alberta Aids to Daily Living (equipment/products)
  • Access to a Designated Supportive Living, Long Term Care and Respite
  • Adult Day Programs
  • Palliative and End of Life Care
  • Self-Managed Care
  • Navigating the health care system
  • Accessing services in other areas of the province

CCA has a toll free number staffed by Registered Nurses who will discuss your health care needs, complete an assessment and send a referral to the most appropriate AHS health care provider or service. The Registered Nurse may also provide callers with resources and supports available in their community. 

Toll Free Number: 1-855-371-4122   A toll-free phone number for anyone with questions or referrals for continuing care services available through Alberta Health Services in the North Zone.

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Alberta Health Services - Home Care

Provides medical support for people so they can live in their own homes. 

Home care helps people who live at home and need support such as:

  • care after surgery
  • long-term care
  • palliative care
  • respite services

A case manager who is usually a nurse will meet with the clients and help decide what services will best support them.

For more information please check out Alberta Health Services website at:

Or call their Toll Free Number at 1-855-371-4122


Alberta Health Services - Dementia Advise and Help

If you or someone you love is living with dementia, including Alzheimer’s disease, a new service is available to answer your questions and provide advice.  Call Health Link 24/7 by dialing 811.