Water Utility Billing
A resident can expect to see basic water consumption & overages (if applicable), garbage, sewer and recycling fees on their monthly bill.
Water utility billing cycles are calculated from the first to the last day of each month and are typically mailed within the first week of the following month. Payments are due by the last day of each month.
Options to Pay:
Payments can be made at the Town Hall by cash, cheque or money order or through a residents banking provider on-line. A pre-authorized payment option is available.
Online or Telephone Banking
- Please allow 3 business days before due date to ensure payments are received on time.
- If you move within the Town of McLennan your account number will change.
In person at the town office we accept cash, cheque or money order.
Pre-Authorized Utility Payment
- Your total Utility Bill will be withdrawn from your bank account automatically on the last business day of the month.
This service is available at any time. Print off a Pre-Authorized Debit Form
then fax it to 780-324-2288 or drop it off at the town office.
Mail Payment – Make your cheque or money order payable to “Town of McLennan”
Box 356, McLennan, AB, T0H 2L0. Please allow one week for mail delivery.
A 4% penalty is applied the day after the Due Date on any outstanding balance.
If you misplace your utility bill or you haven’t received your utility bill by the 15th of the month contact us at 780-324-3065 for a copy as these reasons cannot be accepted as a reason for non-payment or exemption from penalty.
Please be aware you may be disconnected from the water service if your account has been outstanding for more than 45 days. You will receive a letter outlining your account details as well as a disconnect date. If disconnected, there is a Disconnect and Reconnect Fee and the FULL balance must be paid to be reconnected.